Privacy Policy
Last updated: December 2024
Information We Collect
When you use our services or contact us, we may collect the following information:
- Name and contact information (email, phone number, address)
- Business information related to your IBC tote needs
- Communication history with our team
- Website usage data through cookies and analytics
How We Use Your Information
We use the collected information to:
- Process your inquiries and provide quotes
- Deliver our services and fulfill orders
- Communicate about your orders and our services
- Improve our website and customer experience
- Send promotional materials (with your consent)
Information Sharing
We do not sell your personal information. We may share information with service providers who assist in our operations, or when required by law. All third parties are bound by confidentiality agreements.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Los Angeles IBC
1847 E 55th St
Los Angeles, CA 90058
Email: [email protected]
Frequently Asked Questions
Key details about how we collect, use, and protect your information
What personal information do you collect?
We collect contact details, business information related to your tote needs, communication history, and website usage data through cookies and analytics.
How is my information used?
We use it to process inquiries, provide quotes, deliver services, improve our website, and send marketing emails when you opt in.
Do you sell my data?
No. We do not sell personal information. We only share data with service providers who help us operate our business or when required by law.
How long do you retain my information?
We retain data as long as needed to provide services and meet legal obligations. You can request deletion when it is no longer required.
Can I opt out of marketing emails?
Yes. Every marketing email includes an unsubscribe link, and you can contact us anytime to opt out of promotional messages.
How do you secure my data?
We use reasonable technical and organizational measures to protect data from unauthorized access, though no internet transmission is fully secure.
Do you use cookies?
Yes. Cookies help us improve site performance and user experience. You can adjust your browser settings to control cookies.
What are my rights over my data?
You may request access, correction, or deletion of your data and can object to certain processing where applicable.
Do you work with third-party service providers?
We may share information with trusted providers for hosting, analytics, communications, or payments, all under confidentiality obligations.
How can I contact you about privacy questions?
Email [email protected] or use the contact form. We will respond promptly to privacy inquiries or requests.